6 Essential Technology Features Every Business Hotel Should Offer

 Could anyone imagine just a few years back that opening the rooms of a business hotel in Kolkata would be done by using smartphone? How about a robot delivering the luggage to your room? Technology has transformed human lives to a great extent and that is what you realize when checking in a corporate hotel.

What technology is important in hotels?

Wondering how hotels aim to benefit by implementing new technology?  You always thought that a hotel would achieve excellence only when the entire team of workers gets together. Well, think again and you will soon realize how online booking is the cornerstone of booking a hotel.

Now, you just need to check the hotel options in a city you aim to visit for a business trip and compare the prices. Next just pay an initial amount and confirm your booking. So, that is what technology has brought to hotels. However, there are a plenty of other tech features you will come across in most business hotels.

Let’s take a look at these tech features you need to look for in a hotel during business travel in Kolkata:

1.      Smart room technology of IoT

The use of IoT devices is set to surge over 30 billion by the year 2030, which is more than double of what we have now. With these devices and technology, several industries are reeling under change and hotels are in the frontline.

No wonder, the executive rooms in Kolkata would have such features temperature and lighting control and entertainment systems undergoing automation. So, the visitors need to adjust the settings on their smart devices and manage everything through voice command. That way, every stay in a corporate hotel becomes more tailored and undoubtedly more convenient. Apart from his, IoT systems can track service quality by spotting problems in various appliances. So, hotel authorities can prevent problems before they turn into bigger issues.

2.      Virtual Reality and Augmented Reality – VR and AR

Hotels look forward to improving the guest experience both during the day and also at the time of booking the rooms. Thanks to VR technology for allowing people to take virtual tours of various business hotels in Kolkata. They can get glimpses of everything from the amenities to the surroundings during those tours and help them make more informed decision.

Besides, AR helps boost guest experience by integrating digital content into the hotel environment. For instance, guests can access hotel features or the local areas of sightseeing through interactive maps on their smartphones. It can also provide translations in real-time, making it easier for international travelers. With VR and AR, hotels create a more interactive experience and make the travelers ready for repeat stays.

3.      Easy check-in and check-out

During a business travel in Kolkata, a revolutionary system is the contactless check-in and check-out. The system came in from the days of the global pandemic and a majority of corporate hotels have made this system a part of the feature. Today, over 70% of customers prefer using apps to open the room doors or use smartphones to access the room features.

4.      Wi-Fi in rooms

One of the biggest must-haves of technology is having Wi-Fi in rooms. Every business traveler needs to have constant access to the internet, so Wi-Fi presence is the most important element of every room. Guests usually have complimentary access to the internet to catch up on what matters to them.

5.      Mobile apps

Mobile apps offer guests an unmatched experience by allowing the guests to manage reservations, book rooms, as well as customize their overall experience in the hotel. Not only basic services but these apps also include features like concierge services and allow visitors to request for room service and various activities or amenities. The hotel authorities often integrate loyalty programs into the apps and allow guests to redeem their coupons against their purchases.

6.      Face recognition technology

As far as the safety and security of a premium hotel is concerned, the face recognition technology comes to help. With such technology, hotels can complete check-ins quickly and require no physical documentation for this purpose. It also makes the guests less impatient when too many people check in and move out at the same time.

The hospitality industry needs to adapt to tech changes pretty fast to enhance the experience of the guests. From reducing workload to personalizing experiences, technology creates an excellent environment for the guests. At Hotel Ballygunge Luxury, we offer the best-in-class services to our guests and offer the finest ambiance in the heart of Kolkata. Navigate our services here https://www.hotelballygungeluxury.com/ for more information and an unforgettable experience.